Shipping policy

UK Shipping

We offer free UK shipping via 2nd Class, with delivery in 3-4 business days. If you need your order sooner, you can upgrade to 1st Class, Tracked 24, or Special Delivery at checkout. These faster services are available at cost.

All orders are dispatched within one working day, excluding weekends and bank holidays.

Christmas Cut-Off Dates 2025

Orders made after this time will be posted, but we cannot guarantee they will arrive in time for Christmas.

Service Latest Order Date
2nd Class Tuesday 16th December 2025
Tracked 48, 1st Class, Tracked 24 Wednesday 17th December 2025
Special Delivery Monday 22nd December 2025

International Cut-Off Dates

We recommend international customers order sooner rather than later to avoid any inconvenience, especially with ever-changing customs processes and checks.

Countries Latest Order Date
Barbados, Belgium, Finland, Lithuania, Malta, Mexico, Portugal, Romania, Russia, South Africa, Ukraine Friday 28th November 2025
Norway, Italy, Greece, Israel, Bulgaria Monday 2nd December 2025
Australia, Austria, China, Denmark, France, Germany, Hong Kong, India, Japan, Spain, Switzerland, Netherlands, New Zealand, Poland, Singapore, Sweden, Thailand Thursday 5th December 2025
Ireland, USA Monday 9th December 2025

International Shipping

Orders are sent via Royal Mail using a tracked service.

Estimated delivery times are:

  • Europe: 6-7 business days
  • Rest of the World (USA, South America, Asia, etc.): 7-9 business days

Please note: Delivery times may be longer due to UK customs and the customs authority in your country. Customs checks can sometimes delay parcels to ensure they are legitimate and meet legal requirements.

While we follow best shipping practices, international orders may be delayed due to factors beyond our control.

Import Fees and Customs Duties

We do not collect import tax or customs duties in advance and are not responsible for any customs delays. You are responsible for paying any customs fees or duties that apply.

Please note: We do pay import tax on behalf of US customers, so you won't have to worry about the impact of tariffs or other customs duties.

We are proud to supply tabletop gamers worldwide and can ship to most countries, except those subject to sanctions.

For a full list of countries we cannot ship to, please check the Royal Mail website.

If you have any questions about our shipping policy, please contact us.

Packaging

Most orders are sent in padded bubble envelopes, while some may be shipped in mailing bags. Larger products may be packed in cardboard boxes.

We package all products discreetly and carefully to ensure they arrive safely.